CompTIA IT Support Certificate
Hardware, networks, and troubleshooting, with preparation for the CompTIA A+ exam.
Program objectives
The CompTIA IT Support Certificate program is designed to prepare students with foundational knowledge and practical skills required to support information technology systems in modern organizational environments.
Graduates develop applied skills in diagnosing technical issues, maintaining computer systems, supporting network operations, and assisting users with technology solutions within business, healthcare, education, and technology organizations.
Program description
Students gain foundational knowledge in computer hardware, operating systems, network configuration, troubleshooting techniques, and technical support procedures. Instruction also introduces industry standards, IT service management concepts, and professional practices used in technology support roles.
The program is designed to support individuals seeking entry-level roles in IT support and may also serve as preparation for industry-recognized certifications such as CompTIA A+. The University does not award that certification and cannot guarantee eligibility to sit for any third-party examination.
Curriculum
Certificate core
12 credit hours
| Course | Title | Credits |
|---|---|---|
| IT 110 | IT Fundamentals | 3 |
| IT 210 | Network Systems and Infrastructure | 3 |
| IT 220 | Computer Hardware and Troubleshooting | 3 |
| IT 230 | CompTIA A+ Certification Preparation | 3 |
Consumer information
Northeast Coastal University is licensed by the Florida Commission for Independent Education and is not accredited. This program does not lead to state licensure or professional certification unless expressly stated. Certification examinations offered by third parties are not administered by the University.